Contact us

FAQ

  • Where can I buy Reebok / Les Mills clothing?

    You can get your hands on the latest Reebok / Les Mills clothing and footwear at any Reebok store around the region. You can also go online and order from reebok.com.

    If you’re a LES MILLS Visit reebok.com/reebokone for more information. 

  • I’ve just had surgery; can I still do training courses?

    We recommend that you see a medical professional for a personal consultation before you step into a LES MILLS class. We wish you a speedy recovery.

  • When will I receive my training certification?

    On completion of your training or successful assessment submission our team will upload your pdf certificate onto your member account at mefitpro.com. For specific training certifications one of our team will contact you within a week of completion of the course.

  • Do I have to pay for re-sit examinations or video re-submissions?

    We include your first exam or video submission for training and courses within the price of our courses. If you need to re-sit or re-submit there will be a charge. Please contact our training team on training@mefitpro.com for queries regarding re-sits and resubmissions.

  • Why isn’t my discount code working on all products in my shopping cart?

    Not every product is eligible for a discount. Each product page and promotion will disclose specific promotional information as and when they occure.

  • How long will it take to receive my order?

    Shipping times vary based on location but typically arrive within 5-7 business days. Please note that all orders take up to 2 days processing time. Outside the UAE all deliveries are shipped via DHL recorded delivery.

  • I live outside the UAE. Will I have to pay extra fees to receive my product?

    All of the prices on our website are listed in UAE Dirhams. Additional charges vary by country. Any customs, tariffs, or additional taxes are not included with the shipment cost and are the responsibility of the customer upon delivery. Shipping costs are calculated at the time of order at checkout.